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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

The staff make this the best company .

The staff really care about getting you the best deal and that you can afford the payments. they keep in contact before the and during the whole process of credit search and completion of all the requirements. they follow up to make sure everything is satisfactory. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Iain! Response date: 7th July 2026

They were perfect easy application

They were perfect easy application Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Pandora! Response date: 7th July 2026

My experience with First Response Finance has been e...

My experience with First Response Finance has been excellent throughout the year I have been with them. The team has always been professional, friendly, and supportive whenever I've needed assistance. They have communicated clearly, responded promptly to any questions, and made every interaction straightforward and stress-free. I have found the service to be reliable, with a genuine focus on helping customers. Any issues or queries have been dealt with efficiently, and I have always felt valued as a customer. Overall, I am very happy with my experience and would confidently recommend First Response Finance to others based on the high standard of service I have received. Reviewed on: 7th July 2026

Reply from First Response Finance Thank you Simon, we’re happy that we could help you! Response date: 7th July 2026

Friendly and professional service

On my second agreement as refinanced another car with them. So friendly and professional service every time. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Sam! Response date: 7th July 2026

Any issues always been sorted no issue thank you.

Any issues always been sorted no issue thank you. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Wesley! Response date: 7th July 2026

I’ve been with first response for a number of years...

I’ve been with first response for a number of years always happy to help sort everything fast and always make sure your happy Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Anthony! Response date: 7th July 2026

Excellent service from first response.

Excellent service from first response. Customer service was brilliant, lovely and polite, very helpful. My application was handled very quickly and efficiently. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Emma! Response date: 7th July 2026

Amazing company to deal with and any problems they s...

Amazing company to deal with and any problems they sort right away Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 7th July 2026

Had a decision and loan within 10mins!

Had a decision and loan within 10mins! Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Rebecca! Response date: 7th July 2026

Very easy experience

Very easy experience a lady called me back . Explained everything and guided me through the process Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 7th July 2026

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