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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very easy

Very easy to sort finance and excellent customer advisors Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Daryl! Response date: 17th June 2025

Great help , amazing company.

Great help , amazing company. They consider any circumstance. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Shannon! Response date: 17th June 2025

I have 2 vehicles with first response, with very rea...

I have 2 vehicles with first response, with very reasonable monthly repayments, when taking out the loan everything is fully explained to you, the whole process is easy fast and simple Reviewed on: 13th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Russell! We hope you're happy with your new vehicle. Response date: 17th June 2025

The customer service was topnotch From start to fini...

The customer service was topnotch From start to finish of our deal . Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Biola! Response date: 17th June 2025

available for anyone regardless of situation

available for anyone regardless of situation Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Carl! Response date: 17th June 2025

Easy to set up, as well as peace of mind

Easy to set up, as well as peace of mind Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 17th June 2025

Friendly good excellent service.

Friendly good excellent service. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Jules! Response date: 17th June 2025

I as having a disability and on benefits.

I as having a disability and on benefits. Found first response to be very helpful and kind and have great systems in place for people in same situation to be able to get finance and affordable would recommend Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Gaz! Response date: 17th June 2025

First response finance is a very friendly and help c...

First response finance is a very friendly and help company and I would recommend this company to all there are brilliant and so helpful and polite Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Adrian! Response date: 17th June 2025

Good experience ,

Good experience , good customer service Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Mohammed for the five-star review! Response date: 17th June 2025

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