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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very difficult get communication

Very difficult get communication Reviewed on: 28th April 2025

Reply from First Response Finance Hi Rashid, I'm sorry to hear this! Could you let me know which team you wanted to speak to, please? I'll be able to give you their direct phone number and email address (or arrange for a member of the team to give you a call). Take care, First Response Finance. Response date: 30th April 2025

Fast transaction.

Fast transaction. With follow up. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Excellent, good customer service

Excellent, good customer service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

The take a proactive approach in a world where credi...

The take a proactive approach in a world where credit score is king. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ashley! Response date: 30th April 2025

Had no hassle getting a vehicle with polite and help...

Had no hassle getting a vehicle with polite and helpful staff from start to finish Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 30th April 2025

Staff friendly and easily accessible and to talk too

Staff friendly and easily accessible and to talk too Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Benjamin! Response date: 30th April 2025

It was very easy to get a car with them ,even when n...

It was very easy to get a car with them ,even when nobody accepted me , they was there for me ! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you John! Response date: 30th April 2025

I have used first response for the last 7 years.

I have used first response for the last 7 years. Easy to work with, nothing is too much hassle Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Amanda! We hope you're happy with your new vehicle. Response date: 30th April 2025

Been with them for years now always great help

Been with them for years now always great help Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Gerard! We’re happy that we could help you. Response date: 30th April 2025

Customer service is second to none.

Customer service is second to none. I paid a chunk off my car and reduced my monthly payment. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Claire for the five-star review! Response date: 30th April 2025

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