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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service, very helpful and have al...

Excellent customer service, very helpful and have always gone above and beyond for me throughout the last 6 year I’ve had contact with them Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Kirsty! Response date: 30th April 2025

Fast efficient reliable

The service was really good everything was explained as the the process went along really nice friendly staff and fast service would highly recommend to anyone Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you William! Response date: 30th April 2025

Have used first response for 2 vans now what more c...

Have used first response for 2 vans now what more can I say excellent service from finding a van to purchasing Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Ted! We hope you're happy with your van. Response date: 30th April 2025

Amazing!

I chose First Response for my car finance and could not be happier, I’ve always been met with such high standards, outstanding customer service and an unbeatable level of personal tailoring to fit my needs. The contact between myself, the dealership and First Response was very efficient and made the process as smooth as possible, would highly recommend. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Kyle! Response date: 30th April 2025

Excellent customer service!

Excellent customer service! Always happy to help. We would be very happy to use first response again! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Very happy with the outcome , very helpful when tryi...

Very happy with the outcome , very helpful when trying to find the right car thank you very much never had no problems in nearly 3 years Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Vicky! We hope you're happy with your car. Response date: 30th April 2025

Very clear pricing of repayments.

Very clear pricing of repayments. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Candice for the five-star review! Response date: 30th April 2025

Best finance company around

Very kind helpful and friendly. They do everything for you while you sit back and enjoy your new motor also very helpful if you are struggling one month on your payment Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Declan! Response date: 30th April 2025

Very good

Very good always there to help when you have a question good interest rate and helpful employees Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Lana! Response date: 30th April 2025

And very quick service

Easy application process And very quick Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 30th April 2025

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