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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Very helpful, staffs always there for you.

Very helpful, staffs always there for you and find solution to any circumstances you find yourself in. I recommend them to anybody. I like this guys to a point that i found a lower APR somewhere else but because of they support during Covid and when my car was written off i staked with them. They treat you like family member. Well recommend. Reviewed on: 13th June 2025

Reply from First Response Finance Hi Johnson, Thank you for taking the time to leave a review. Firstly, it's great to see that we could help you with the purchase of your car in the past! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 17th June 2025

Great service

Great service, was accepted and had the new car within 1 day. Hassle free repayments and staff are excellent. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Eddie! Response date: 17th June 2025

Great staff

From start to finish my dealings have been great. The staff have always been helpful when I have to contact them. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Jonni! Response date: 17th June 2025

Excellent service and very helpful information

Excellent service and very helpful information Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Robert! Response date: 17th June 2025

No problems at all.

No problems at all. I would refer them. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Lesley! Response date: 17th June 2025

Very kind and helpful got all the information I need...

Very kind and helpful got all the information I needed smooth process Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 17th June 2025

Straightforward loan application

Straightforward loan application and acceptance. Repayments scheduled for when I receive my monthly income. I'd definitely use First Response again. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Sue! Response date: 17th June 2025

Absolutely fabulous experience, the advisors were ex...

Absolutely fabulous experience, the advisors were extremely helpful and assisting. They answered all questions no matter how silly and explained everything perfectly to an understanding level. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Jokigo! Response date: 17th June 2025

First response have a excellent customer service and...

First response have a excellent customer service and a can do attitude who go the extra mile to find the best deals to suite your needs with your finance, nothing is a problem always polite when talking to the custmer service team and any issues you may have sorted promptly Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Graham! Response date: 17th June 2025

they called me

The were very good, they called me and made sure they can cater to my needs Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Mo! Response date: 17th June 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

51000% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7988)

Very helpful, staffs always there for you.

Great service

Great staff

Excellent service and very helpful information

No problems at all.

Very kind and helpful got all the information I need...

Straightforward loan application

Absolutely fabulous experience, the advisors were ex...

First response have a excellent customer service and...

they called me

Review First Response Finance: Car finance now

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