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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7247)

I have had car finance twice now with first response...

5
I have had car finance twice now with first response and the whole process was so smooth. One of the cars I bought had to be returned to the dealer as it was not fit for purpose and they even dealt with the dealer as he refused to accept the car was faulty, within days the car was returned thanks to first response Reviewed on: 29th April 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Leah! We hope you're happy with your new car. Response date: 29th April 2025
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First Response Finance

been a customer over 20 years great all round service

5
been a customer over 20 years great all round service Reviewed on: 29th April 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Wagne! We hope you're happy with your new car. Response date: 29th April 2025
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First Response Finance

I've been with these for 4 years just took out a sec...

5
I've been with these for 4 years just took out a second finance agreement wouldn't use anyone else Reviewed on: 29th April 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Carolyn! We hope you're happy with your new car Response date: 29th April 2025
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First Response Finance

Straight forward process on all three cars I brought...

5
Straight forward process on all three cars I brought using this company. It's easy to apply and no fuss Reviewed on: 29th April 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025
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First Response Finance

No hassle no longer waiting just a phone call and my...

5
No hassle no longer waiting just a phone call and my finance was sorted Reviewed on: 29th April 2025
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 29th April 2025
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First Response Finance

Very plate and a nice car went through straight away...

5
Very plate and a nice car went through straight away no messing around Reviewed on: 29th April 2025
Reply from First Response Finance That's great to hear, thank you John! Response date: 29th April 2025
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First Response Finance

Staff are always helpful, deals are easily understoo...

5
Staff are always helpful, deals are easily understood and when i experienced problems before several years ago, they helped me along, not being judgemental. Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

Struggling to get finance ? Trust First Response..

5
I was struggling to get finance for a new motorbike from the dealers. Even though my credit score was good. The dealers excuse was that I had financed a bike and car earlier this year, I found the bike I wanted and First response financed it with no trouble at all . They were very helpful and walked me through the. Whole process I got a great rate and affordable repayments. I highly recommend First Responce and the team. I am now the proud owner of my dream bike . Thanks First Response keep up the great work . Reviewed on: 29th April 2025
Reply from First Response Finance Thank you Michael, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
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First Response Finance

I have had nothing but a fantastic service from Firs...

5
I have had nothing but a fantastic service from First Response. This is my second finance agreement with them and the service has never fallen below excellent Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

No problems whatsoever,took me on many years ago whe...

5
No problems whatsoever,took me on many years ago when my credit rating was not great Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

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