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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Very helpful and straightforward.

Very helpful and straightforward. Honest Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Best finance company i have used.

Best finance company i have used. Fair great customer service and support. Very polite and helpful. Great. Apr rate Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Easy to talk to if you have top servicea problem

Easy to talk to if you have a problem Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Excellent

Very easy and smooth process, would definitely recommend them! Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Took no time at all to set up and deal was completed...

Took no time at all to set up and deal was completed after only a couple of days. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Thomas! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

We have been with first response for around 10 years...

We have been with first response for around 10 years, We have not once in all that time encountered any issues. The service is fantastic, they are very approachable and they are quick and efficient. We would not use anyone else. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Selina! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

The service & attention was out standing

The service & attention was out standing Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Very happy customer

Staff were absolutely brilliant from day 1, any queries i had were dealt with instantly or within a couple of hours. Customer services went above and beyond. I have already recommended firts response to family and friends. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Quick and easy but expensive!

The whole process of getting and applying for the finance was easy enough but the interest rate and what id be paying back wasn’t made clear and I feel was somewhat misleading. Reviewed on: 29th April 2025

Reply from First Response Finance Hi Shahnaz, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 29th April 2025

You get good experience with the finance very polite...

You get good experience with the finance very polite and good communication on the telephone and when you do chat talk they are very quick responding and very helpful indeed Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Very helpful and straightforward.

Best finance company i have used.

Easy to talk to if you have top servicea problem

Excellent

Took no time at all to set up and deal was completed...

We have been with first response for around 10 years...

The service & attention was out standing

Very happy customer

Quick and easy but expensive!

You get good experience with the finance very polite...

Review First Response Finance: Car finance now

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