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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Straightforward and no issues , always there to help

Straightforward and no issues , always there to help Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Best Company Ever

I financed 2 cars with Firstresponse Finance and it has been the best experience ever. Helpful and always understanding Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Thulani! Response date: 17th June 2025

Very helpful staff, easy to complete the finance.

Very helpful staff, easy to complete the finance. Well documented process and quick action to get everything moving. Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Michael! Response date: 17th June 2025

Very helpful, staffs always there for you.

Very helpful, staffs always there for you and find solution to any circumstances you find yourself in. I recommend them to anybody. I like this guys to a point that i found a lower APR somewhere else but because of they support during Covid and when my car was written off i staked with them. They treat you like family member. Well recommend. Reviewed on: 13th June 2025

Reply from First Response Finance Hi Johnson, Thank you for taking the time to leave a review. Firstly, it's great to see that we could help you with the purchase of your car in the past! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 17th June 2025

Great service

Great service, was accepted and had the new car within 1 day. Hassle free repayments and staff are excellent. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Eddie! Response date: 17th June 2025

Great staff

From start to finish my dealings have been great. The staff have always been helpful when I have to contact them. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Jonni! Response date: 17th June 2025

Excellent service and very helpful information

Excellent service and very helpful information Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Robert! Response date: 17th June 2025

No problems at all.

No problems at all. I would refer them. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Lesley! Response date: 17th June 2025

Very kind and helpful got all the information I need...

Very kind and helpful got all the information I needed smooth process Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 17th June 2025

Straightforward loan application

Straightforward loan application and acceptance. Repayments scheduled for when I receive my monthly income. I'd definitely use First Response again. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Sue! Response date: 17th June 2025

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