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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service.

Excellent customer service. Fast approval and retailer paid quickly Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Walisson! Response date: 30th April 2025

Very fast and professional service received

Very fast and professional service received Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 30th April 2025

Brilliant from start to finish customers service was...

Brilliant from start to finish customers service was 100% Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Lauren! Response date: 30th April 2025

Been with First response a number of years now and s...

Been with First response a number of years now and seen a car I liked contacted them and a few hours later was driving home in it. Using the online link it was very easy and straightforward Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours John! We hope you're happy with your new car. Response date: 30th April 2025

It’s a good start with first response finance

It’s a good start with first response finance Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Matthew! Response date: 30th April 2025

Only been them for nearly a year and never had a pro...

Only been them for nearly a year and never had a problem with them Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Caitlin! Response date: 30th April 2025

Very friendly and efficient customer service

Very friendly and efficient customer service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Shannon! Response date: 30th April 2025

First class service and very friendly to deal with...

First class service and very friendly to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Darren! Response date: 30th April 2025

More than one time ive used first response finance a...

More than one time ive used first response finance and would happily use them over numerous “finance lenders”. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adam! Response date: 30th April 2025

My experience

I'm on my second car thanks to these guys and I'm grateful for them Thank you. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 30th April 2025

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