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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

With all my issues I’ve had with mental Heath and lo...

With all my issues I’ve had with mental Heath and losing my job this guys where awesome in helping me find away around things to realise the stress and not to worry Reviewed on: 28th April 2025

Reply from First Response Finance Thank you David, we’re happy that we could help you! Response date: 29th April 2025

Exceptional service paired with outstanding customer...

Exceptional service paired with outstanding customer support. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Very helpful and quick service

Very helpful staff! Provided lots of information and made the process very smooth. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

When indeed a new car customer service was so helpfu...

When indeed a new car customer service was so helpful and understanding with my request Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

The best service I ever received

The best service I ever received Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

Cant ault them

Had 3bikes with them now. Quick and easy to deal with. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Process was seamless start to end.

Process was seamless start to end. Very polite and professional service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Fantastic customer service.

Fantastic customer service. Professional, helpful and polite. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

A finance company who puts they’re customers first..

Since being with first response they’ve been nothing but helpful. Firstly I didn’t think it was possible for me to get finance due to a poor credit history but first response gave me that opportunity. I’ve recently had to switch over my vehicle due to my family expanding and again this was extremely simple to do with first response. They always keep me updated on when my payments are due and have ensured I chose a plan that was right for me. Every time I’ve spoken to somebody over then phone they’ve always been polite and extremely helpful, first response definitely put they’re customers first. 100% recommend. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rebecca, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Trusted car finance

Can't fault them., very helpful and clear on what you need to do. Fast process overall very good Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle Response date: 29th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

With all my issues I’ve had with mental Heath and lo...

Exceptional service paired with outstanding customer...

Very helpful and quick service

When indeed a new car customer service was so helpfu...

The best service I ever received

Cant ault them

Process was seamless start to end.

Fantastic customer service.

A finance company who puts they’re customers first..

Trusted car finance

Review First Response Finance: Car finance now

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