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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Been using this company years always been a pleasure...

Been using this company years always been a pleasure to deal with and extremely helpful wouldn't go no were else Reviewed on: 12th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 12th June 2025

All clean fast and reliable.

All clean fast and reliable. Accepted in an instant and gone with the wind Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! Response date: 12th June 2025

Real easy to deal with and explain everything to me...

Real easy to deal with and explain everything to me and I correct manner which I can understand Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th June 2025

Efficient and good

Really quick application, easy to use the website and reliable Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025

Very helpful and what’s app is also good for getting...

Very helpful and what’s app is also good for getting in touch Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

Good Customer Service and no Hidden Charges

Apart from the good customer service It was a good surprise to find out First Response doesn’t have hidden charges! Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025

Quick and easy, happy with the experience.

Quick and easy, happy with the experience. I think your being cheeky asking me to type more. What a liberty, and im a 119 characters in and its still asking me to type more, 173 and still wants more. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025

Allways find the way to help and match costumers needs.

Allways find the way to help and match costumers needs.Try to be flexible much as they can. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025

Helpful, and engaging

Very fast and the woman I spoke to was very polite and understanding, she explained everything with great knowledge and understanding to the point she could help me understand. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025

Had an accident last year and the people I spoke to...

Had an accident last year and the people I spoke to was sooo helpful and understanding really put my mind to rest. Being my first ever accident was super stressed about the whole experience but they really helped me understand what to do next Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025

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