Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Excellent service, brilliant for money!

Very good, clear instructions on how to get an application through and very helpful when I was getting confused and flustered. Exceptionally well mannered and lovely to speak to a human! Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Chloe, we’re happy that we could help you! Response date: 30th April 2025

Easy to chat quick desition an easy to set up...

Easy to chat quick desition an easy to set up Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 30th April 2025

Really helpful, more realistic than most finance com...

Really helpful, more realistic than most finance companies where they have strict criteria around the cars you can buy, first response tailored their offer on the car and age of car I was buying Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Nathan! Response date: 30th April 2025

Helen Bateman

Fanatic service would highly recommend. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Helen! Response date: 30th April 2025

Friendly and very helpful.

Friendly and very helpful. Kept up to date on getting loan for car Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Seamless

It was seamless and straightforward Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Human people that look at a bigger picture

Human people that look at a bigger picture Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

For someone like me who has no credit they have been...

For someone like me who has no credit they have been an absolute blessing Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! Response date: 1st May 2025

So far no issues always pleasant or the phone calls...

So far no issues always pleasant or the phone calls Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Best finance I have used so far

They were right on ball with my finance for my car I was able to get them to call me next day after I viewed the car. And was fast and efficient and accepted me fast and were very friendly and good customer service I will highly recommend recommended this company Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Finance
from Barclays Partner Finance 3.42 from 31 reviews
Car Finance
from MotoNovo 4.77 from 1331 reviews
Car Finance
from RateSetter 4.96 from 308 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Excellent service, brilliant for money!

Easy to chat quick desition an easy to set up...

Really helpful, more realistic than most finance com...

Helen Bateman

Friendly and very helpful.

Seamless

Human people that look at a bigger picture

For someone like me who has no credit they have been...

So far no issues always pleasant or the phone calls...

Best finance I have used so far

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024