Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Fantastic

Wooo bloody brilliant love it 10 out of 10 would recommend baby Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Always willing to help, calm and professional.

Always willing to help, calm and professional every time I have been on the phone with them Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Good customer service and fast responses, good value

Good customer service and fast responses, good value Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Best ever the staff explains to you and gives you o...

Best ever the staff explains to you and gives you options. I will use them again in future Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Amazing company

Very good company. Accepted me straight away. Sent documents approved. Went and picked my new car up all within 2 days. Really helped me out in a time of desperate times. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Good and fast experience with FRF

Good and fast experience with FRF Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

They helped with every question I asked them and the...

They helped with every question I asked them and they helped me with filling in all the details I needed to admind with and they are so helpful over the phone when ever I needed anything they have been there everytime all I have to do is ring and they help me right away couldn’t ask for anymore from then Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Fast efficient service always very helpful

Fast efficient service always very helpful Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 30th April 2025

Had a great experience found a car at an affordable...

Had a great experience found a car at an affordable monthly payment. Would definitely recommend Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Sean! Response date: 30th April 2025

Amazing!

Amazing!! First response managed to help me get my first car, with reasonable monthly payments. :) Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Naomi! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Finance
from Black Horse 2.85 from 33 reviews
Car Finance
from MotoNovo 4.77 from 1331 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.19 from 15 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Fantastic

Always willing to help, calm and professional.

Good customer service and fast responses, good value

Best ever the staff explains to you and gives you o...

Amazing company

Good and fast experience with FRF

They helped with every question I asked them and the...

Fast efficient service always very helpful

Had a great experience found a car at an affordable...

Amazing!

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024