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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Very good customer service.

Very good customer service. Very helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! Response date: 29th April 2025

Very customer focused and personal service.

Very customer focused and personal service. Definately not a one size fits all when it comes to credit ratings. They understand that people's circumstances change and a poor credit rating isn't an automatic "no". Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Excellent service throughout fantastic customer serv...

Excellent service throughout fantastic customer service Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Van purchased

Interest rates high when asked about rates it is what it is that’s answer I got Reviewed on: 28th April 2025

Reply from First Response Finance HI Sean, We’re open and transparent about our interest rates (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 29th April 2025

Extremely proffesional and first class servic

Extremely proffesional and first class servic Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Perfection

They worked hard to get my finance to a figure I good work with I’ve had my last four finances with them and wouldn’t go anywhere else Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

First Response Finance makes car dreams come true b...

First Response Finance makes car dreams come true by helping you get approved for car finance even with bad credit—fast, friendly, and stress-free Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Waqas, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

First class service

First class, everything was arranged and I had the car within 24 hours, with my credit history I didn't think I'd be able to get finance so I'm grateful for first response for giving me chance. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Effective communication, reliable and really helpful.

Effective communication, reliable and really helpful. Would really recommend. Overall a great experience Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Thank you

Very easy to talk to and understand about the situation Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Liam! Response date: 1st May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Very good customer service.

Very customer focused and personal service.

Excellent service throughout fantastic customer serv...

Van purchased

Extremely proffesional and first class servic

Perfection

First Response Finance makes car dreams come true b...

First class service

Effective communication, reliable and really helpful.

Thank you

Review First Response Finance: Car finance now

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