Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

View other First Response Finance products

4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Had an accident last year and the people I spoke to...

Had an accident last year and the people I spoke to was sooo helpful and understanding really put my mind to rest. Being my first ever accident was super stressed about the whole experience but they really helped me understand what to do next Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025

Very helpful and easy to get finance when no one els...

Very helpful and easy to get finance when no one else would accept me for finance Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Lauren! Response date: 17th June 2025

Went above and beyond to help me when I was ill noth...

Went above and beyond to help me when I was ill nothing was a hassle Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 17th June 2025

Scored 10 for customer service

Scored 10 for customer service as 11 is cringeworthy and sounds so insincere. I can without doubt recommend First Response as they didn't just let me throw myself off of the deep end out of my depth. Questions on eligibility cost-wise, terms and length of contract terms left me feeling that id made a sensible choice based on fact and not on wishes. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ted! Response date: 17th June 2025

Helpful people

Straight forward process talking to helpful staff members Finding the plan which fits your life Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Gordon! Response date: 17th June 2025

Amazing experience, quick service

Amazing experience, quick service Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 17th June 2025

Super star

Good car finance company good price Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Becki! Response date: 17th June 2025

When we have needed help with changing our car early...

When we have needed help with changing our car early and finding a garage with a car suitable for our needs First Response were there helping us each step. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Sue! Response date: 17th June 2025

Always very helpful - friendly on the phone very qui...

Always very helpful - friendly on the phone very quick response - 5 star Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Bem! Response date: 17th June 2025

Excellent product and service.

Excellent product and service. Loved it Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Michael! Response date: 17th June 2025

Alternative products

Car Finance
from Northridge Finance 3.94 from 7 reviews
Car Finance
from Oodle Car Finance 2.13 from 43 reviews
Car finance
from Startline Motor Finance 2.62 from 17 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub