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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Extremely helpful, and, brilliant advice.

Extremely helpful, and, brilliant advice. Any priblems sorted out in no time. Friendly approach as well. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 30th April 2025

Fast response and brilliant service, overall extreme...

Fast response and brilliant service, overall extremely happy customers Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Hayley for the five-star review! Response date: 30th April 2025

Awesome service.

Awesome service. Very helpful people Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

The team have been lovely, very clear and detailed i...

The team have been lovely, very clear and detailed in each call and polite customer service Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rute for the five-star review! Response date: 30th April 2025

Fast polite very helpful cant do enough

Fast polite very helpful cant do enough Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Dean! Response date: 30th April 2025

Hassle free from start of application and excellent...

Hassle free from start of application and excellent when had problems with dealership resolved it with one call Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 30th April 2025

m y Purchases over the last three year...

I have fincas two cars with over the last three years ,,fact and figures discussed will come back to you and confirm which they do , unlike others Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We’re happy that we could help you. Response date: 30th April 2025

Excellent customer service

Absolutely excellent service from start to finish. I will always recommend to anyone looking for finance Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Kevin for the five-star review! Response date: 30th April 2025

My go to Finance provider

Seamless finance, Polite and very helpful... Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Adrian for the five-star review! Response date: 30th April 2025

First response car finance is your go to car finance...

First response car finance is your go to car finance company if you’re looking for a genuine and reliable finance company. They are efficient, easy to deal with and more so understanding. I’ve been dealing with them for the past 7 years and with the friendly, yet professional staffs at their disposal. I have no regret doing business with them. Whether good or bad credit, get on the phone and you will get yourself a car to drive home. Definitely recommends to anyone as I’m with a third car off them this year. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new vehicle. Response date: 30th April 2025

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