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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Made the process very simple.

Made the process very simple. Excellent customer service, and answered any questions I have had. Reviewed on: 8th June 2024

Easy to apply, friendly helpful staff, quick applica...

Easy to apply, friendly helpful staff, quick application Reviewed on: 8th June 2024

First Response Finance helped me when nobody else wo...

First Response Finance helped me when nobody else would. They have great customer service, explained my finance in full detail and made sure that the finance I was taking ond was affordable Reviewed on: 8th June 2024

Very quick and smooth process, customer service is e...

Very quick and smooth process, customer service is excellent and they always go above and beyond to help me with my questions. Reviewed on: 8th June 2024

They are very easy to deal with and also so helpful...

They are very easy to deal with and also so helpful for first time drivers very supportive also made it so easy to get money to get on the road so much easier and on top that they was so fast to get approved Reviewed on: 7th June 2024

Hassle free experience

Hassle free experience and they help my car purchase go smoothly Reviewed on: 7th June 2024

Amazing company!

First response finance have been absolutely amazing with my car finance. I already had a car with them and wanted/needed to upgrade to a bigger car, from start to finish they gave me information I needed and what the next steps were to getting my new car! I then also had a few issues with the new car and they helped me with the dealership I bought the car from. I would highly recommend using this company to any of my friends and family! Thankyou first response! Reviewed on: 7th June 2024

There when I needed you.

There when I needed you. Highly recommended Reviewed on: 7th June 2024

Very good company very happy with them

Very good company very happy with them Reviewed on: 7th June 2024

Really stress free service from start to finish.

Really stress free service from start to finish. Was very happy with the transaction Reviewed on: 7th June 2024

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