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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful and friendly staff a pleasure to do bus...

Very helpful and friendly staff a pleasure to do business with Reviewed on: 7th June 2024

Best Finance company in Britain

No other company would give me finance but First Response didn’t look the other way thanks to them I now have a car which is helped me to work support in the community Reviewed on: 7th June 2024

A pleasure

From start to finish it was quick simple and easy. Reviewed on: 7th June 2024

once again First Response Bent over Backwards to hel...

once again First Response Bent over Backwards to help me finance my second car all the Guys there are really good at what they do But mostly they care about customers to make sure they get what they need Reviewed on: 7th June 2024

I've used for years never an issue always supportive

I've used for years never an issue always supportive Reviewed on: 7th June 2024

Very easy to deal with

Very easy to set up initially on first car purchase, even easier experience when trying to upgrade early and roll some negative equity into next purchase. Always available when you call, or quick replies when emailing through. When searching for a car they do have requirements the vehicle has to meet but the staff are very helpful when you ask them to go through each vehicle with you! Reviewed on: 7th June 2024

Very prompt helpful friendly service did everything...

Very prompt helpful friendly service did everything they can to help me Reviewed on: 7th June 2024

Great service and great value.

Great service and great value. Very easy to deal with Reviewed on: 7th June 2024

Excellent service every time!

Never had an issue with FR. Did have an issue with the garage we bought the car from but FR we’re excellent in resolving the issue with me. Reviewed on: 7th June 2024

So far no issues.

So far no issues. Easy and friendly service. Reviewed on: 7th June 2024

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