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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very helpful on the phone explain everything to make...

Very helpful on the phone explain everything to make sure I understand how much per month and interest ect easy application, very surprised they could help me with such bad credit, interest is a little high but that’s due to my credit score but still very affordable Reviewed on: 9th May 2025

Reply from First Response Finance We’re happy that we could help you Lee! Response date: 9th May 2025

No one was able to help but first response finance...

No one was able to help but first response finance Reviewed on: 8th May 2025

Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 9th May 2025

Quick and easy finance company.

Quick and easy finance company. No hassle everything is documented. Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Joseph! Response date: 9th May 2025

Amazingly fast service customer care team very help...

Amazingly fast service customer care team very helpful understanding and just a joy to speak with Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Troy! Response date: 9th May 2025

First class

So easy everyone I have dealt with through my bike being stolen and then getting refinanced absolutely brilliant thank you Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 8th May 2025

Happy to help

First response made the process easy and listened to my situation, taking everything into account and were happy to help despite previous credit problems Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Carl! Response date: 8th May 2025

Customer service was excellent throughout made it ea...

Customer service was excellent throughout made it easy to understand and to apply for my finance. Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 8th May 2025

Great company

Helped me when no other finance company would. Great company Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Shannon! Response date: 8th May 2025

It was so easy

I completed most of it online. During breaks at work it made it so easy Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Laura! Response date: 8th May 2025

Amazing Customer Support

Really friendly, helpful and I'm going to keep using them every time I need car finance, I would recommend first response to anyone needing finance 1000% the best finance company I've ever dealt with, everything was explained with ease and understanding and the customer service agents are amazing Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 8th May 2025

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