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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very quick and appreciated.

Very quick and appreciated. Does the work accordingly as per the situation and need. Thanks a lot Reviewed on: 6th June 2024

bad experience with car on fianance

first responce helped me resolve the problems and dealt with dealer to give car back done me proud now i have stopped with first responce and had another 2 motors thank u Reviewed on: 6th June 2024

Amazing very nice people make a very good job

Amazing very very nice people, very very good job Reviewed on: 6th June 2024

Best car finance company in United kingdom.

Best car finance company in United kingdom. Reviewed on: 6th June 2024

Excellent customer service provided and all queries...

Excellent customer service provided and all queries were answered to a high standard Reviewed on: 6th June 2024

First Response finance 5*

First Response Finance provided me with the opportunity to get the car of my dreams after many declining me! Very helpful & professional every step of the way! Reviewed on: 6th June 2024

First response

They sorted everything out without me having yo lift a finger same as the car I bought before Reviewed on: 6th June 2024

Easy to deal with.

Easy to deal with. Friendly service Reviewed on: 6th June 2024

Just an easy experience all round

Just an easy experience all round Reviewed on: 6th June 2024

My second car

I was assisted in buying my current car which is the second vehicle I have purchased via First Response, they are very helpful. knowledgable and willing to do what it takes to enable their customers to achieve their goals. Thank you so much. Reviewed on: 6th June 2024

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