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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Help when needed

Struggled to get finance but FR went above and beyond Reviewed on: 19th May 2024

Had a very good experience with first response.

Had a very good experience with first response. Easy to process Reviewed on: 18th May 2024

Excellent

Excellent and great service , I got my finance approved Reviewed on: 17th May 2024

Very fast on making a decision

Very fast in making a decision even when I had a low credit score. Affordable weekly repayments. Class A Reviewed on: 16th May 2024

Very easy to deal with, helped me when my bank would...

Very easy to deal with, helped me when my bank wouldn’t Reviewed on: 16th May 2024

Very helpfull and understanding.

Very helpfull and understanding. You are treated as a person not just a number. Reviewed on: 14th May 2024

Highly recommend First Response Finance...

I've used First Response Finance twice now and they have been very helpful from start to finish. Both deals concluded in very quick time and everyone kept in the loop. The dealer was paid out within hours of me signing the documents and the cars was on my driveway the same day. I would highly recommend First Reponse Finance and will always use them for my future car purchases. Reviewed on: 14th May 2024

Been next lender used had many!

Been next lender used had quite a few over the years Reviewed on: 13th May 2024

First Class, First Response

They kept me updated at every stage of my application and handled every dealer enquiry I had personally and professionally. It was so much easier having my own finance in place before going to a dealer and the whole process made me feel valued and appreciated as a customer after being turned away by some of the mainstream lenders. Highly recommend First Response to anyone looking to organise their own finance, even if you've had trouble elsewhere. Reviewed on: 12th May 2024

Very friendly, straightforward and fast service woul...

Very friendly, straightforward and fast service would definitely recommend Reviewed on: 10th May 2024

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