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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very quickly responding and very quickly paying

Very quickly responding and very quickly paying Reviewed on: 28th April 2024

first direct is so easy and straight foreward the ad...

first direct is so easy and straight foreward the advisor's on the phone are lovely it took so much stress away Reviewed on: 28th April 2024

Straight forward application simple and quick

Straight forward application simple and quick Reviewed on: 28th April 2024

Great company from the first step always willing to...

Great company from the first step always willing to help with anything Reviewed on: 28th April 2024

Brilliant service and so easy to use would highly re...

Brilliant service and so easy to use would highly recommend Reviewed on: 28th April 2024

Very happy with the everything that is provided it’s...

Very happy with the everything that is provided it’s quick an easy an the staff are very helpful Reviewed on: 28th April 2024

Top of the tree

I’ve dealt with first response for years and always have been on top of their game could not be happier customer service is second to none Reviewed on: 28th April 2024

Returning customer

I first had an agreement with first response finance:car finance approximately five years ago,and because of there excellent customer service I went back to them for another agreement. Reviewed on: 28th April 2024

The only company who gave me lowest interest rate wi...

The only company who gave me lowest interest rate with very good credit limit, very easy to deal with. Reviewed on: 28th April 2024

Amazing Company Total Excellent Customer Service Fab

Excellent Company so helpful to everyone Reviewed on: 28th April 2024

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