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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Professional finance company

After having some issues with Superbike factory, you guys helped me out with payments!! Reviewed on: 27th April 2024

Worked quickly on my application and was very helpful

Worked quickly on my application and was very helpful Reviewed on: 27th April 2024

Amazing and easy to deal with great and quick...

Amazing and easy to deal with great and quick service Reviewed on: 27th April 2024

They were the only one too look at my profile...

They were the only one too look at my profile Reviewed on: 27th April 2024

First Response aren't just about money

I've had an IVA and didn't think I would be able to get credit. First Response were great and listened to me and took everything into consideration. While my car was still under warranty I had problems with it, the dealer was trying to avoid sorting my car out. First Response got in touch with them and made sure that my car was repaired Reviewed on: 27th April 2024

I received a fair deal with first car finance.

I received a good deal with first car finance and their customer service was great. They assisted me with everything that I needed apart from me not having the card for my Audi a3 sat nav. Apart from that everything went well. The deposit was a bit steep but I needed a new car and they quoted me and I got one in the end. Reviewed on: 27th April 2024

Great service

Great service great staff couldn’t ask for more Reviewed on: 27th April 2024

Car loan

Very easy process sorted in no time at all Reviewed on: 27th April 2024

Very smooth and easy sales team was top of there...

Very smooth and easy sales team was top of there game Reviewed on: 27th April 2024

Very informative and friendly they put you at ease w...

Very informative and friendly they put you at ease when talking to you i would recommend them to all family and friends Reviewed on: 27th April 2024

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