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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Very informative and friendly they put you at ease w...

5
Very informative and friendly they put you at ease when talking to you i would recommend them to all family and friends Reviewed on: 27th April 2024

Hassle free service, easy process and quick

5
Hassle free service, easy process and quick Reviewed on: 27th April 2024

Generally good but needs improvement

4
The overall experience I'd say was pretty good the guy on the phone understood my situation.When I was in and my past and did not judge in any way and found me the best finance.I could possibly have so for that.Thank you The only bad bit would be.I wish they helped a little bit more with the dealer as I had nothing but problems with them and first response didn't seem to really care even though I did not even receive the car as it was forty wen sold to me and did not help so there's definitely improvements to be made as it should be the customer first not the dealer Reviewed on: 27th April 2024

Had 3 financial arrangements on cars and a personal...

5
Had 3 financial arrangements on cars and a personal loan all 5 star Reviewed on: 27th April 2024

My finance was in place quickly and tailored to my f...

5
My finance was in place quickly and tailored to my financial requirements Reviewed on: 27th April 2024

Fast and comfortable to deal with

5
Fast and comfortable to deal with Reviewed on: 27th April 2024

Very friendly and easy-going very professional and q...

5
Very friendly and easy-going very professional and quick at the job Reviewed on: 27th April 2024

What a great company

5
I have used first response for over last 15 years and they do everything they can to help can't fault them Reviewed on: 27th April 2024

I was having difficulties finding an insurer due to...

5
I was having difficulties finding an insurer due to a recent accident, First Response Finance were more then helpful in finding me a policy suitable to my requirements at a reasonable price. Reviewed on: 27th April 2024

Helping a first time mum and a Nurse

5
They were the only finance company that took time to listen and look at my whole situation instead of my credit score. They understood that circumstances do not define me and that I was relia le and trust worthy. They gave me the opportunity to be a good first time working mum that needed a company to see me for me and appreciate me as a nurse who has never failed to pay on time. I will always use them from this point on. Reviewed on: 27th April 2024

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