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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Amazing and easy to deal with great and quick...

5
Amazing and easy to deal with great and quick service Reviewed on: 27th April 2024

They were the only one too look at my profile...

5
They were the only one too look at my profile Reviewed on: 27th April 2024

First Response aren't just about money

5
I've had an IVA and didn't think I would be able to get credit. First Response were great and listened to me and took everything into consideration. While my car was still under warranty I had problems with it, the dealer was trying to avoid sorting my car out. First Response got in touch with them and made sure that my car was repaired Reviewed on: 27th April 2024

I received a fair deal with first car finance.

5
I received a good deal with first car finance and their customer service was great. They assisted me with everything that I needed apart from me not having the card for my Audi a3 sat nav. Apart from that everything went well. The deposit was a bit steep but I needed a new car and they quoted me and I got one in the end. Reviewed on: 27th April 2024

Great service

5
Great service great staff couldn’t ask for more Reviewed on: 27th April 2024

Car loan

5
Very easy process sorted in no time at all Reviewed on: 27th April 2024

Very smooth and easy sales team was top of there...

5
Very smooth and easy sales team was top of there game Reviewed on: 27th April 2024

Very informative and friendly they put you at ease w...

5
Very informative and friendly they put you at ease when talking to you i would recommend them to all family and friends Reviewed on: 27th April 2024

Hassle free service, easy process and quick

5
Hassle free service, easy process and quick Reviewed on: 27th April 2024

Generally good but needs improvement

4
The overall experience I'd say was pretty good the guy on the phone understood my situation.When I was in and my past and did not judge in any way and found me the best finance.I could possibly have so for that.Thank you The only bad bit would be.I wish they helped a little bit more with the dealer as I had nothing but problems with them and first response didn't seem to really care even though I did not even receive the car as it was forty wen sold to me and did not help so there's definitely improvements to be made as it should be the customer first not the dealer Reviewed on: 27th April 2024

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