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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very easy did everything I could ask

Very easy did everything I could ask Reviewed on: 27th April 2024

I'm really impressed with the help an support given...

I'm really impressed with the help an support given to me from first response when no other company would give me a chance with my bad credit score I was able to come to an agreement with first response Reviewed on: 27th April 2024

Excellent service and definitely use again

Excellent service and definitely use again Reviewed on: 27th April 2024

It was straightforward and simple process

It was straightforward and simple process Reviewed on: 27th April 2024

For the past over 10 years as a customer I would hig...

For the past over 10 years as a customer I would highly recommend First Response as the staff are so kind and helpful. Reviewed on: 27th April 2024

Friendly and understanding staff

Friendly and understanding staff Reviewed on: 27th April 2024

Outstanding performance

They were understanding when I was going through an issue and gave me the support I needed Reviewed on: 27th April 2024

Helpful and easy

It was quick and easy finding the right amount for me that was affordable. Was helpful in budgeting my cost to my financial situation. Reviewed on: 27th April 2024

FRF are the only ones who helped!

I've used FRF twice now consecutively. I have even changed vehicles if I did not like the one I chose. I could not chose another provider. Reviewed on: 27th April 2024

Very transparent and communicates well on all levels...

Very transparent and communicates well on all levels would recommend to anyone Reviewed on: 27th April 2024

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