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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

I have excellent experience with first response fina...

5
I have excellent experience with first response finance so far I have been their customer. Its really value for money Reviewed on: 27th April 2024

Excellent communication

5
They kept me fully informed on the progress of my application for finance at all times and their documentation is clear and concise. Reviewed on: 27th April 2024

Brilliant customer service!

5
Brilliant customer service! Brilliant people Reviewed on: 27th April 2024

The only finance company I will use!

5
I’ve been returning to First Response for many years. Their customer service is of the highest standard. Agents can not be more helpful. I am treated liked an individual not just another customer, and I love this! Highly recommended! Reviewed on: 27th April 2024

First response,fast response.

5
Fast response when querie the finance. Fast response when the car broke and honest advise regerding the choices I had. Reviewed on: 27th April 2024

A first rate service from initial contact to car pur...

5
A first rate service from initial contact to car purchase. Reviewed on: 27th April 2024

Outstanding service!

5
Outstanding service!! Extremely helpful and understanding. Without my advisor I would have been lost but he helped me out immensely which I’m so grateful for. Reviewed on: 27th April 2024

Found it very easy going through the process

5
Found it very easy going through the process Reviewed on: 27th April 2024

Fast financing when no one else can help

4
Fast financing when no one else can help Reviewed on: 27th April 2024

Really smooth

5
Really smooth and friendly. Opportunity to pay weekly witch make easier to achieve Reviewed on: 27th April 2024

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