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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Excellent customer service

5
Wow what an easy, quick and hassle free way to get finance for my car. The only car finance that accepted to finance my car. The process was smooth from start to finish with a lot of support and guidance. Reviewed on: 27th April 2024

Accepted to give me a car loan.

4
Accepted to give me a car loan. This made me have hope and confidence in first response. Reviewed on: 27th April 2024

Very quick and easy to finance my car.

5
Very quick and easy to finance my car. Very good company Reviewed on: 27th April 2024

They were very helpful when i needed finance for a...

5
They were very helpful when i needed finance for a car Reviewed on: 27th April 2024

Hard to fault IMO

5
I've been with first response for many years. If it's time for a new vehicle i will give them a call and they will go through everything in clear detail ensuring i make the right choice. Customer service is outstanding. I tell them what I'm looking for and they carry out the leg work. They provided me with available, local dealers which then got in touch with me if they had a vehicle in the area I was looking. The process from the point of choosing a vehicle to driving away was very quick. That quick I was able to wait with the dealer while first response did there thing. Swap the baby seats over and drive back the same afternoon. Personally I can nit fault them as they have always been there for me when I have needed them. A very good reliable company. Reviewed on: 27th April 2024

Very helpful advice and quick to respond

5
Very helpful advice and quick to respond Reviewed on: 27th April 2024

Quick and easy process.

5
Quick and easy process. Helped me understand everything I had no problems at all. They sorted everything with the car dealer. Reviewed on: 27th April 2024

I have excellent experience with first response fina...

5
I have excellent experience with first response finance so far I have been their customer. Its really value for money Reviewed on: 27th April 2024

Excellent communication

5
They kept me fully informed on the progress of my application for finance at all times and their documentation is clear and concise. Reviewed on: 27th April 2024

Brilliant customer service!

5
Brilliant customer service! Brilliant people Reviewed on: 27th April 2024

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