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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,252 reviews, last reviewed 21st May 2026
31200% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Always a lovely company to work with, always there w... Always a lovely company to work with, always there when I need support and would highly recommend to anyone with poor credit that needs that extra bit... Read more Reviewed on: 21st May 2026
m E's avatar
m E

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7252)

Easy to use and great service

5
Easy to use and great overall service Reviewed on: 6th June 2024
Lisa W's avatar
Lisa W

Easy application process, great customer service and...

5
Easy application process, great customer service and lots of communication regarding payment date changes. Reviewed on: 6th June 2024
Claire C's avatar
Claire C

Very Helpful

5
Very very helpful, even though I had a poor credit score, I was still offered finance plans that was best suit for me. Reviewed on: 6th June 2024
Sabeel M's avatar
Sabeel M

So easy and simple nothing to hard

5
So easy and simple nothing to hard Reviewed on: 6th June 2024
David Lightfoot 's avatar
David Lightfoot

Quick and easy decision, money handed to the dealer...

5
Quick and easy decision, money handed to the dealer promptly, wasn’t even like I was buying on finance. Reviewed on: 6th June 2024
Will H's avatar
Will H

Professional service

4
Getting finance was quick and seamless, pleasant experience. Reviewed on: 6th June 2024
MDsevennine's avatar
MDsevennine

Above and beyond.

5
Fast, simple, straightforward, with excellent customer service when needed. A++ Reviewed on: 6th June 2024
Sorin C's avatar
Sorin C

Amazing finance company

5
Great customer service. I have been with First Response since 2021 when I bought a Suzuki. I have never had any issues with them and all their staff are always willing to speak with you should you have any issues. I am really happy with the customer service provided by First Response Finance. Reviewed on: 6th June 2024
Anonymous's avatar
Anonymous

20yrs of the best service from FRF

5
I’ve been with your company for 20 plus years and you have always been exceptional with helping me find the car I want with a very easy process. Reviewed on: 6th June 2024
Suzzanna 's avatar
Suzzanna

Fantastic

5
Fantastic help from the team to secure my claim would recommend to anybody Reviewed on: 6th June 2024
John b's avatar
John b

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