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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Great all around service everyone I felt with was a...

5
Great all around service everyone I felt with was a great help towards finding my car as well as finance Reviewed on: 26th April 2024

Always helpful when it comes to buying a new vehicle...

5
Always helpful when it comes to buying a new vehicle and always assisted me when needing finance quickly when I see something I like Reviewed on: 26th April 2024

Amazing friendly and helpful

5
Amazing friendly and helpful staff. Great company to be with on finance highly recommend. On my second car on finance with them wouldn't go elsewhere Reviewed on: 26th April 2024

Highly recommended...

5
I've continued to be a customer for the last 12 years due to the excellent customer service. Reviewed on: 26th April 2024

Very easy and the support was top notch

5
Very easy and the support was top notch Reviewed on: 26th April 2024

Had to return my first car and get my money back bec...

5
Had to return my first car and get my money back because it was faulty. First response helped me process this , so I could buy another car with the funds Reviewed on: 26th April 2024

Easy to deal with friendly and very helpful

5
Easy to deal with friendly and very helpful Reviewed on: 26th April 2024

The person on th phone was helpful when I had to ret...

5
The person on th phone was helpful when I had to return a faulty car and helped get a replacement car Reviewed on: 26th April 2024

First response finance have been superb....

5
First response finance have been superb and the customer service is amazing. thanks for giving me the chance to own the vehicle I've always wanted. thumbs up from me I'd recommend to anyone. Reviewed on: 26th April 2024

Easy from start to finish

5
Easy to apply.. accepted within 30 mins,documents filled out and within 3 days I had the car I wanted. Payments were within my budget and better than some of the more mainstream companies were offering Reviewed on: 26th April 2024

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