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First Response Finance: Car finance reviews

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4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3%

0%

0%

0%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7964)

I am glad they was able to provide finance with my s...

4

I am glad they was able to provide finance with my situation I was in Reviewed on: 7th June 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 8th June 2026

Had great time experience with their customer service.

5

Had great time experience with their customer service..He was great and patient and I understood the process Reviewed on: 7th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 8th June 2026

The most and quickest car finance company i have eve...

5

The most and quickest car finance company i have ever dealt with ,very helpful and understanding as per individual circumstances, they will listen to the customer and help you until you get your dream car Reviewed on: 7th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 8th June 2026

The process is smooth and excellent.

5

The process is smooth and excellent, the team makes sure you understand every bit , you choose your favourable date for the payment every month which keeps you at peace . Reviewed on: 7th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 8th June 2026

Very helpful and quick in responding in dealing with...

5

Very helpful and quick in responding in dealing with request for car finance Reviewed on: 7th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 8th June 2026

Smashing company

5

Got my first car with them absolutely brilliant Reviewed on: 6th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 8th June 2026

Great to deal with very informative

5

Great to deal with very informative Reviewed on: 6th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 8th June 2026

I have had multiple car finances through them, and e...

5

I have had multiple car finances through them, and every time the process is straight forward, the staff are friendly and very helpful. They resolve any issue quickly. Reviewed on: 6th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 8th June 2026

Getting us out of a sticky situation

5

After an unsavoury experience with a car dealership selling us an incredibly dodgy car, First Response were so helpful in refunding us, and cancelling the finance agreement quickly and assured us it wouldn't affect us getting another policy. Once we found another car, they were so efficient in getting another policy up and running. Every member of staff I spoke to throughout the process was really friendly and attentive. Exactly what you hope for in such an otherwise stressful situation! Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Spot on service they provide.

5

Spot on service they provide. I’ve been with them nearly a year and if I chose to finance a car again I would use them again. I like how I get regular emails with the payment reminders and if the day may change cause the payment is due in a weekend or bank holiday. Reviewed on: 6th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 8th June 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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