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First Response Finance: Car finance reviews

4.88
Based on 7,252 reviews, last reviewed 21st May 2026
31200% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a lovely company to work with, always there w... Always a lovely company to work with, always there when I need support and would highly recommend to anyone with poor credit that needs that extra bit... Read more Reviewed on: 21st May 2026
m E's avatar
m E

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7252)

Very good company for lending and great customer se...

5
Very good company for lending and great customer service Reviewed on: 6th June 2024

Really helpful advisors, always there to help regard...

5
Really helpful advisors, always there to help regardless of your situation Reviewed on: 6th June 2024

Great - easy application process, and I got to talk...

5
Great - easy application process, and I got to talk to an actual person rather than just being “filtered out” by an automated system. Very pleased! Reviewed on: 6th June 2024

Been with first response for years and always had go...

5
Been with first response for years and always had good customer service. Helpful friendly staff and always kept updated throughout application. Application quick and easy. Reviewed on: 6th June 2024

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Top company for car fiance

5
Got my 1st car 2022 but was wrote off by another car but first Responce help me get another car asap sorted out the fiance an had another car before my hire car went back will be getting another car wen I payed this car off thanks again Reviewed on: 6th June 2024

Praise praise and more praise

5
I am a repeat customer of First Response having used them for years for multiple car finances. Always easy to get in touch with and easy to switch vehicles. They are the wizards of car finance! Thanks team First Response. Looking forward to switching cars again soon Reviewed on: 6th June 2024

2nd time I have used them

5
Financed a car from them just over 3 years ago. I had a few months left to pay but wanted a change. They financed me a new car very easily with a bonus as I was a returning customer Reviewed on: 6th June 2024

Excellent customer care when speaking to advisers wh...

5
Excellent customer care when speaking to advisers who are helpful and knowledgeable. Reviewed on: 6th June 2024

Always very helpful And always willing to do the bed...

5
Always very helpful And always willing to do the bedt for me Reviewed on: 6th June 2024

Review First Response Finance: Car finance now

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