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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Hello, I can confirm that this company is the fastes...

Hello, I can confirm that this company is the fastest, I am very satisfied. They helped me get a car for my family. Thank you Reviewed on: 26th April 2024

They have been amazing 2 cars I’ve had with them...

They have been amazing 2 cars I’ve had with them Reviewed on: 26th April 2024

Had the finance accepted straight away

Had the finance accepted straight away Reviewed on: 26th April 2024

i had a horrendous experience with a previous compan...

i had a horrendous experience with a previous company and had to fight for compensation whcih left me without a car, the call handler at first response was amazing, put my mind at ease and secured me the finance for my new car, she was so friendly and so helpful, first rate experience Reviewed on: 26th April 2024

Tried to help me all the time, very clear information.

Tried to help me all the time, very clear information. Reviewed on: 26th April 2024

Very helpful and quick to get things sorted

Very helpful and quick to get things sorted Reviewed on: 26th April 2024

Excellent experience start to finish

Excellent experience start to finish Reviewed on: 26th April 2024

Super service

Good customer service easy to use online portals very good from start to finish Reviewed on: 26th April 2024

Had an issue with payments once, they sorted it quit...

Had an issue with payments once, they sorted it quite well actualky Reviewed on: 26th April 2024

Very good.

Very good. Would recommend to family and friends Reviewed on: 26th April 2024

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