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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Helpful and friendly service

5
The people I spoke to were very helpful and friendly. They sent all forms promptly and I had no problem getting in touch if I needed to ask a question. The experience was very satisfactory, and I would do business when them again. Reviewed on: 26th April 2024

Really great experience

5
Never had any problems, from being accepted for finance to getting the car. Really helpful. Reviewed on: 26th April 2024

Totally hassle free, quick and efficient.

5
Totally hassle free, quick and efficient. Reviewed on: 26th April 2024

Great customer services, speedy response.

5
Great customer services, speedy response. Really easy way to finance your vehicle. Reviewed on: 26th April 2024

If it wasn't for car fiance

5
If it wasn't for car fiance I wouldn't be driving the A6 ALLROAD I have. The A6 is the second car the first response have financed for me. When applying for a second car customer services were very helpful and even managed to reduce the interest on the loan. Reviewed on: 26th April 2024

I was very pleased with first finance as they was v...

5
I was very pleased with first finance as they was very helpful and they let me have my car finance over 5 years instead of 4 years so my payments are more manageable. But the down side my interest on the loan was more. Reviewed on: 26th April 2024

Brilliant team and great prices in terms of finance...

5
Brilliant team and great prices in terms of finance and apr fees. Extremely helpful staff will definitely recommend! They also give finance for poor credit which is a plus! Reviewed on: 26th April 2024

Helpful and kind , quick to sort out finance on...

5
Helpful and kind , quick to sort out finance on car Reviewed on: 26th April 2024

Very good service very easy to understand I think th...

5
Very good service very easy to understand I think that all it takes to be explained through the process very good highly recommended this fiance company Reviewed on: 26th April 2024

very helpful company

5
Very easy and very helpful with my finance a highly recommend 5 stars. Reviewed on: 26th April 2024

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