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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

A finance company who puts they’re customers first..

Since being with first response they’ve been nothing but helpful. Firstly I didn’t think it was possible for me to get finance due to a poor credit history but first response gave me that opportunity. I’ve recently had to switch over my vehicle due to my family expanding and again this was extremely simple to do with first response. They always keep me updated on when my payments are due and have ensured I chose a plan that was right for me. Every time I’ve spoken to somebody over then phone they’ve always been polite and extremely helpful, first response definitely put they’re customers first. 100% recommend. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rebecca, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Trusted car finance

Can't fault them., very helpful and clear on what you need to do. Fast process overall very good Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle Response date: 29th April 2025

Quick and easy to use and very helpful if you have a...

Quick and easy to use and very helpful if you have any questions Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

You have been a brilliant friendly company for all m...

You have been a brilliant friendly company for all my cars and bikes very helpful and understand when i spock to not like out finance company that doesn't speak so yes i would recommend and used you again Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

The company made my car finace application so easy .

The company made my car finance application so easy . I was always kept upto date on the stages of my application and have been kept aware of payment dates if they fall earlier than my agreed date . Customer service is excellent , would definitely recommend them to family and friends . Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Great customer service and great service

Great customer service and great service Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Where others failed first response finance stepped u...

Where others failed first response finance stepped up and gave me a chance to prove that people with poor credit will still pay if they are giving the chance. Made everything clear and understandable. With out FRF I would not have the car I needed as my old one was past it's prime. I would 100% recommend anyone to give FRF ago before you try other companies. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

amazing company

amazing company couldn’t recommend any more Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

The have very good car and very good customer service.

The have very good car and very good customer service. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Nice and easy.

Nice and easy. Happy to help. Setting up was quick over the phone. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

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