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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Happy with the company although my interest rates ar...

Happy with the company although my interest rates are very high Reviewed on: 25th April 2024

Very good company

Staff are friendly, helpful and knowledgeable. Nothing is too much trouble. They're always happy to answer any questions. Reviewed on: 25th April 2024

Complicated, not in the slightest

made application very easy in a professional and calming manner Reviewed on: 25th April 2024

Excellent service from applying to being accepted

Excellent service from applying to being accepted Reviewed on: 25th April 2024

quick easy process when i was buying my car

quick easy process when i was buying my car Reviewed on: 25th April 2024

First Finance are fantastic.

First Finance are fantastic. Helped me to get the car I wanted for a price I can afford. Great customer service. They stand out from the rest and listen to their customers. Great easy to use website to keep track of how much you owe. Thank you. Reviewed on: 25th April 2024

Best ever for speed and excitement service

Best ever for speed and excitement service Reviewed on: 25th April 2024

Excellent finance provider

This is my 2nd car now the process was very quick I had my new car the following day excellent service always available to help when required and easy to use online system Reviewed on: 25th April 2024

Easy to deal with company

Fast responsive easy to deal with finance company with fair prices for their finances. Well designed easy for use website aswell, which is a big help to those who prefer not to call for info on our finance Reviewed on: 25th April 2024

Easy to use and communicate with

Easy to use and communicate with Reviewed on: 25th April 2024

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