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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very happy with the payment scheme and direct debits...

Very happy with the payment scheme and direct debits happy with the car too Reviewed on: 25th April 2024

I called this service and in less than 24 hours the...

I called this service and in less than 24 hours the problem was solved. A 20+ grade service Reviewed on: 25th April 2024

Very efficient & friendly service

Very efficient & friendly service Reviewed on: 25th April 2024

My first time taking out car finance and it’s been t...

My first time taking out car finance and it’s been the easiest experience ever ! Reviewed on: 25th April 2024

Great communication throughout the process from an e...

Great communication throughout the process from an expert team of advisors Reviewed on: 25th April 2024

Been with first response for a few years always best...

Been with first response for a few years always best quotes about Reviewed on: 25th April 2024

unbelievable company From start to finish, I had a v...

unbelievable company From start to finish, I had a very good experience Reviewed on: 25th April 2024

Highly recommend.

Highly recommend. No problems throughout process, helpfull and all questions answered. Reviewed on: 25th April 2024

Really quick and easy to apply.......

Really quick and easy to apply, fast response and I could pick how much I paid each month Reviewed on: 25th April 2024

They helped me get into my car when I couldn’t get c...

They helped me get into my car when I couldn’t get credit from anyone else. I have never missed a payment since that day we definitely recommend. Reviewed on: 25th April 2024

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