Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7964 reviews)

View other First Response Finance products

4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7964)

Customer Service

Excellent customer service when I requested finance for a new vehicle. They were very helpful, professional and couldn't be more accommodating. Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Very kind, helpful and understanding!

Very kind, helpful and understanding! 100% recommend to friends and family Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Well I have just got my second car with first respon...

Well I have just got my second car with first response and just like my first car I got very helpful very friendly easy to talk to like I say I have just got my second car through yous and this time yous gave me me more then I got accepted for as I couldn't get the car I wanted so yous gave me more after I spoke to yous so thank yous for that as that helped me get the car I wanted but I have never had any issues with yous yous have always been great to be with and I am glad yous helped me again to get my second car and to still be with yous Reviewed on: 6th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 8th June 2026

Quick and simple and nice

Quick and simple and good customer service care Reviewed on: 6th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 8th June 2026

Anybody wanting to take out Hire purchase on a vehic...

Anybody wanting to take out Hire purchase on a vehicle where their credit rating is a tad low, then, I recommend First Response Finance! Just so easy and straight forward to complete! I did not wait too long for a decision! Seem to go the extra mile on just a credit score for a decision. Great way to treat customers with less than perfect credit scores! I received a very favourable APR as well! My credit score is pretty low as well. Perfect customer satisfaction here from me! Thanks. Reviewed on: 5th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 8th June 2026

Very good service, useful when you needed , when you...

Very good service, useful when you needed , when you are desperate it's useful, good customer service Reviewed on: 5th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

I am a returning customer to first response finance,...

I am a returning customer to first response finance, both times around they have been very efficient in processing everything and the online portal makes things 100x easier. The customer service is brilliant and the two garages I have used have both praised them too! I wouldn’t use anyone else Reviewed on: 5th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Friendly, helpfull, value for money

Friendly, helpfull, value for money Reviewed on: 5th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Great company and have no issues.

Great company and have no issues. If needing any help someone is there to call which is great . Reviewed on: 5th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 8th June 2026

excellent customer service

They have excellent customer service; agent Jordan helped me every step of the way. Thank you so much. Reviewed on: 5th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 8th June 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car finance
from Carmoola 4.86 from 1101 reviews
Car loan (discontinued)
from Personal Loans 4U (inactive company) 4.11 from 2 reviews
Car Finance
from Admiral 4.31 from 136 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

49750% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7964)

Customer Service

Very kind, helpful and understanding!

Well I have just got my second car with first respon...

Quick and simple and nice

Anybody wanting to take out Hire purchase on a vehic...

Very good service, useful when you needed , when you...

I am a returning customer to first response finance,...

Friendly, helpfull, value for money

Great company and have no issues.

excellent customer service

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024