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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service from start to finish ,really easy...

Excellent service from start to finish ,really easy no stress at all Reviewed on: 25th April 2024

It's good and easy , trustworthy,based on my experie...

It's good and easy , trustworthy,based on my experience I recommend it to some of my friends they also take motorbike from first response finance Reviewed on: 25th April 2024

Excellent very good customer service .

Excellent very good customer service . Reviewed on: 25th April 2024

Never had a problem withis comany, always there...

Never had a problem with this company , always there when I need them and they always keep in touch with me letting me know when there’s any changes before it happens . Reviewed on: 25th April 2024

Great company

Always fast for customer service. Gave me great apr on a car loan. Easy to get set up and always on hand if I have any issues. I had an isssue one month due to sickness where I was ill so couldn’t make a payment that month, was simple to get a payment change. Thanks Reviewed on: 25th April 2024

Gave me a chance when no one else would cant thank t...

Gave me a chance when no one else would cant thank them enough a great company friendly and professional nothing to much trouble and very helpful and explaining everything and even better can be done over text and email aswell such a great thing highly recommended Reviewed on: 25th April 2024

When needing help

When I needed information the call was quick and dealt with swiftly , Reviewed on: 25th April 2024

Excellent service quick and easy from start to finish

Excellent service quick and easy from start to finish Reviewed on: 25th April 2024

Very polite on the phone always point you in the rig...

Very polite on the phone always point you in the right direction for what you are looking for nothing is to much bother for them would highly recommend Reviewed on: 25th April 2024

Fast and reliable and polite and listen

Fast and reliable and polite and listen Reviewed on: 25th April 2024

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