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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Good company to deal with they are on the ball

5
Good company to deal with they are on the ball Reviewed on: 25th April 2024

Very kind people, and very fast resolving everythin...

5
Very kind people, and very fast resolving everything what i have Reviewed on: 25th April 2024

Excellent service and always listened too never been...

5
Excellent service and always listened too never been let down fantastic company and staff Reviewed on: 25th April 2024

Been with first response for a few years now always...

5
Been with first response for a few years now always a good service Reviewed on: 25th April 2024

Purchased 2 nd van used there finance again quick re...

5
Purchased 2 nd van used there finance again quick reliable a pain free experience would recommend them for finance Reviewed on: 25th April 2024

Easy on line service, which supported applicant that...

5
Easy on line service, which supported applicant that have only a average credit score. Reviewed on: 25th April 2024

Sorted my new finance agreement quickly after my car...

5
Sorted my new finance agreement quickly after my car decided to break. Reviewed on: 25th April 2024

I needed abit more money on top of my finance and f...

5
I needed abit more money on top of my finance and first response done everything they could to get me it and and I now drive the car I reallly wanted to get and I’m so grateful for that thank you Reviewed on: 25th April 2024

Quick service and good communication.

5
Quick service and good communication. Reviewed on: 25th April 2024

Great customer service fast and efficent company

5
Great customer service fast and efficent company Reviewed on: 25th April 2024