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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Great customer service fast and efficent company

5
Great customer service fast and efficent company Reviewed on: 25th April 2024

Very helpful used the company many times over the years

5
Very helpful used the company many times over the years Reviewed on: 25th April 2024

They really friendly and would bend over backwards t...

5
They really friendly and would bend over backwards to assist with your finance. Well recommended Reviewed on: 25th April 2024

These are perfect easy to tell you details and so su...

5
These are perfect easy to tell you details and so supportive Reviewed on: 25th April 2024

Helpful, polite and very informative about every step.

5
Helpful, polite and very informative about every step. I had trouble with a dealership but it didn’t stop first response from helping me out as a first time buyer ! Reviewed on: 25th April 2024

Wouldn't go elsewhere

5
FRF have been fantastic with me from start to finish. They offer great advice, helped me find a car I liked, in my budget and close to me. I did have an issue with one dealership, and first response were so supportive throughout it all. I've already recommended them to family and friends. Reviewed on: 25th April 2024

Never had any problems good company to deal...

5
Never had any problems good company to deal with Reviewed on: 25th April 2024

Found them to provide a very good service very helpful

5
Found them to provide a very good service very helpful Reviewed on: 25th April 2024

From start to finish they were amazing.

5
From start to finish they were amazing. used them for my last 2 purchases. Highly recommend. Reviewed on: 25th April 2024

Very quick with decisions and very helpful especiall...

5
Very quick with decisions and very helpful especially for someone like me with really poor credit Reviewed on: 25th April 2024

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review