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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful used the company many times over the years

Very helpful used the company many times over the years Reviewed on: 25th April 2024

They really friendly and would bend over backwards t...

They really friendly and would bend over backwards to assist with your finance. Well recommended Reviewed on: 25th April 2024

These are perfect easy to tell you details and so su...

These are perfect easy to tell you details and so supportive Reviewed on: 25th April 2024

Helpful, polite and very informative about every step.

Helpful, polite and very informative about every step. I had trouble with a dealership but it didn’t stop first response from helping me out as a first time buyer ! Reviewed on: 25th April 2024

Wouldn't go elsewhere

FRF have been fantastic with me from start to finish. They offer great advice, helped me find a car I liked, in my budget and close to me. I did have an issue with one dealership, and first response were so supportive throughout it all. I've already recommended them to family and friends. Reviewed on: 25th April 2024

Never had any problems good company to deal...

Never had any problems good company to deal with Reviewed on: 25th April 2024

Found them to provide a very good service very helpful

Found them to provide a very good service very helpful Reviewed on: 25th April 2024

From start to finish they were amazing.

From start to finish they were amazing. used them for my last 2 purchases. Highly recommend. Reviewed on: 25th April 2024

Very quick with decisions and very helpful especiall...

Very quick with decisions and very helpful especially for someone like me with really poor credit Reviewed on: 25th April 2024

Fast, fair and friendly

Treated me with courtesy after my accident and swiftly provide funds to get me on the road again, without lots of invasive questions. Every time I have called and that’s only twice response has been first class Reviewed on: 25th April 2024

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