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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Brilliant friendly service always helpful

Brilliant friendly service always helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Marc for the five-star review! Response date: 30th April 2025

Very helpful in all aspects really good in helping y...

Very helpful in all aspects really good in helping your finances to help you get what you can afford Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Brian! Response date: 30th April 2025

Very quick and easy application excellent service

Very quick and easy application excellent service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Lisa! Response date: 30th April 2025

I’ve been with FRF for a few years now

I’ve been with FRF for a few years now and they’ve always been a great company, always putting the customer first, highly recommend this company Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Colliner! We're happy that we could help you. Response date: 30th April 2025

Very good customer service always there to respond t...

Very good customer service always there to respond to every question or query. A message or phone call away and will help in anyway they can will always he my go to for car finance Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephanie! Response date: 30th April 2025

Customer service was amazing very helpful and polite

They helped me find a car and were very efficient a great all round experience Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Edward! Response date: 30th April 2025

Fantastic customer care.

Efficient and professional, with friendly and helpful customer service. Very quick to respond to enquiries. Great value. Can't recommend highly enough. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jay! Response date: 30th April 2025

Great & Positive experience

I felt listened to and not judged when I discussed my financial situation with the advisor and I got a very positive outcome at the end meaning I was able to buy a car which I needed for work and personal use too. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Marta! Response date: 30th April 2025

Everyone I spoke to was up to date on what was goin...

Everyone I spoke to was up to date on what was going on never had to go over and over the same questions Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

Excellent Service

Excellent service from all. Im glad to have your service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Pulasthi! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

457% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7997)

Brilliant friendly service always helpful

Very helpful in all aspects really good in helping y...

Very quick and easy application excellent service

I’ve been with FRF for a few years now

Very good customer service always there to respond t...

Customer service was amazing very helpful and polite

Fantastic customer care.

Great & Positive experience

Everyone I spoke to was up to date on what was goin...

Excellent Service

Review First Response Finance: Car finance now

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