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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7253)

Very helpful advice and quick to respond

5
Very helpful advice and quick to respond Reviewed on: 27th April 2024
Sarah S's avatar
Sarah S

Quick and easy process.

5
Quick and easy process. Helped me understand everything I had no problems at all. They sorted everything with the car dealer. Reviewed on: 27th April 2024
FrancineW's avatar
FrancineW

I have excellent experience with first response fina...

5
I have excellent experience with first response finance so far I have been their customer. Its really value for money Reviewed on: 27th April 2024
Chibuzo U's avatar
Chibuzo U

Excellent communication

5
They kept me fully informed on the progress of my application for finance at all times and their documentation is clear and concise. Reviewed on: 27th April 2024
Barbara N's avatar
Barbara N

Brilliant customer service!

5
Brilliant customer service! Brilliant people Reviewed on: 27th April 2024
Liv 's avatar
Liv

The only finance company I will use!

5
I’ve been returning to First Response for many years. Their customer service is of the highest standard. Agents can not be more helpful. I am treated liked an individual not just another customer, and I love this! Highly recommended! Reviewed on: 27th April 2024
Lucy G's avatar
Lucy G

First response,fast response.

5
Fast response when querie the finance. Fast response when the car broke and honest advise regerding the choices I had. Reviewed on: 27th April 2024
Nicolae V's avatar
Nicolae V

A first rate service from initial contact to car pur...

5
A first rate service from initial contact to car purchase. Reviewed on: 27th April 2024
Paul f's avatar
Paul f

Outstanding service!

5
Outstanding service!! Extremely helpful and understanding. Without my advisor I would have been lost but he helped me out immensely which I’m so grateful for. Reviewed on: 27th April 2024
Em's avatar
Em

Found it very easy going through the process

5
Found it very easy going through the process Reviewed on: 27th April 2024
Graeme m's avatar
Graeme m

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