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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Breath of Fresh Air

Easy process from start to finish. had an issue with DD which was my fault but they were super helpful. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Ian! Response date: 30th April 2025

I’ve been with first response for 6 years and they a...

I’ve been with first response for 6 years and they are so helpful and considerate. They have helped me raise my credit score a bit and I hope the next finance I get will have a lower interest rate because of this. They were so understanding when my husband lost his job and we had change from weekly to monthly payments. I have recommended them to a few friends who were also having trouble getting car finance. All round they are a great company Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Arlene! Response date: 30th April 2025

Real easy to deal with very straightforward and easy...

Real easy to deal with very straightforward and easy to talk to Reviewed on: 28th April 2025

Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025

Happy with service

Happy with the service, nice and easy to set up and make amendments Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jennifer for the five-star review! Response date: 30th April 2025

First response made the process of getting a car on...

First response made the process of getting a car on finance easy for me, especially when it was a manic time. The customer service agents I dealt with always had the answers and never made me feel like my questions were not valid. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Lynette! Response date: 30th April 2025

Always a pleasure to deal with FRF, quick and easy a...

Always a pleasure to deal with FRF, quick and easy answers with great comms / updates. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Matt! Response date: 30th April 2025

Great service and deals I hope see you soon

Great service and deals I hope see you soon Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adem! Response date: 30th April 2025

Fantastic customer service

Very easy to deal with always polite people you speak to nothing ever to much trouble Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025

Patient and very very helpful

The customer service agent was spectacular she went above and beyond to help me as this was my first time applying myself 5 star service with help and advice and very very patient when the times comes for a newer car I will be using first response Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

A very helpful company.

Very quick and helpful company. This company made everything just that bit easier. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

457% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7997)

Breath of Fresh Air

I’ve been with first response for 6 years and they a...

Real easy to deal with very straightforward and easy...

Happy with service

First response made the process of getting a car on...

Always a pleasure to deal with FRF, quick and easy a...

Great service and deals I hope see you soon

Fantastic customer service

Patient and very very helpful

A very helpful company.

Review First Response Finance: Car finance now

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