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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fast transaction.

Fast transaction. With follow up. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Excellent, good customer service

Excellent, good customer service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

The take a proactive approach in a world where credi...

The take a proactive approach in a world where credit score is king. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ashley! Response date: 30th April 2025

Had no hassle getting a vehicle with polite and help...

Had no hassle getting a vehicle with polite and helpful staff from start to finish Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 30th April 2025

Staff friendly and easily accessible and to talk too

Staff friendly and easily accessible and to talk too Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Benjamin! Response date: 30th April 2025

It was very easy to get a car with them ,even when n...

It was very easy to get a car with them ,even when nobody accepted me , they was there for me ! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you John! Response date: 30th April 2025

I have used first response for the last 7 years.

I have used first response for the last 7 years. Easy to work with, nothing is too much hassle Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Amanda! We hope you're happy with your new vehicle. Response date: 30th April 2025

Been with them for years now always great help

Been with them for years now always great help Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Gerard! We’re happy that we could help you. Response date: 30th April 2025

Customer service is second to none.

Customer service is second to none. I paid a chunk off my car and reduced my monthly payment. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Claire for the five-star review! Response date: 30th April 2025

Very easy to arrange with help regarding any questio...

Very easy to arrange with help regarding any questions that I had. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stuart! Response date: 30th April 2025

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