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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I got financed within a few minutes and this was the...

I got financed within a few minutes and this was the second time as well. I didn’t use it last time as I wasn’t ready but this time around I was able to use the finance and added help to get my dream car Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Walter! Response date: 30th April 2025

Great fast customer service , helpful and very well...

Great fast customer service , helpful and very well organised service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Janie! Response date: 30th April 2025

Friendly staff, very informative

Friendly staff, very informative Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Georgia! Response date: 30th April 2025

Great company, easy to deal with

Great company, easy to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jerry! Response date: 30th April 2025

First response finance approved my finance when no o...

First response finance approved my finance when no one else would. Any concerns or worries I had were always dealt with very quickly, and they put my mind at ease. Most importantly I felt like I was listened to and treated like a human being Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Kirsty! Response date: 30th April 2025

quick and simple

everything was sorted in less than a week from first contact to collecting car Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adrian! Response date: 30th April 2025

They treat you as a person and takes all circumstanc...

They treat you as a person and takes all circumstances into consideration, I just wanted to relay my thanks to them as a fantastic company! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Matthew! Response date: 30th April 2025

Just when I was out of ideas to get my family a car,...

Just when I was out of ideas to get my family a car, I came across first response. They didn't shut me down, they accepted me and within the week I had my very own car. I am so so grateful Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Victoria! Response date: 30th April 2025

First Response Finance 5 star Company

My fourth vehicle with First Response, friendly professional company that works hard to get you the best deal, I’ve never had an issue with these guys, and I will definitely continue to use them for future vehicle purchases. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Adonai! We hope you're happy with your vehicle. Response date: 30th April 2025

Very fast and efficient.

Very fast and efficient. Staff are perfect and easy to chat too Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Neil for the five-star review! Response date: 30th April 2025

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