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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Outstanding customer service

When I applied for a car finance my credit score was just fair I was surprised that I was approved and they made my life so easy. I had a beautiful car at affordable Instalment and low term, what else can you ask for...bcz of their outstanding service I even referred one of my colleagues and she was also approved. You'll never go wrong with First Reaponse. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Fahmida! Response date: 30th April 2025

Brilliant customer service

Brilliant. Very quick in getting me my finance and very helpful with Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Cameron for the five-star review! Response date: 30th April 2025

very good helpful and informative staff

very good helpful and informative staff Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Ibrahim for the five-star review! Response date: 30th April 2025

I've never been let down, very understanding with an...

I've never been let down, very understanding with any changes. Very happy Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Paula for the five-star review! Response date: 30th April 2025

Very easy and fast to sort out my package

Very easy and fast to sort out my package Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Richard for the five-star review! Response date: 30th April 2025

Excellent service and advice decision was quick n ea...

Excellent service and advice decision was quick n easy to apply Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Carl for the five-star review! Response date: 30th April 2025

First response for car bike finance

I needed loan to get new scooter as my old scooter broke down and needed a decent bike to get to work and for commuting and just when needed it first response come through it was easy to apply all done online and where there to answer any questions over process Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Graham! Response date: 30th April 2025

I took a punt and scored

I took a punt and tried First Response Finance and even with my poor credit history they were able to offer me financing at a reasonable rate Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Kieran! Response date: 30th April 2025

Buying my new Car

This is my 2nd time with First Response, excellent from the first time. Even in my own mixup, they help me in every way possible. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Nikki! We hope you're happy with your new car. Response date: 30th April 2025

Excellent customer service, very helpful and have al...

Excellent customer service, very helpful and have always gone above and beyond for me throughout the last 6 year I’ve had contact with them Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Kirsty! Response date: 30th April 2025

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