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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Brilliant customer service.

5
Very fast, very helpful, brilliant customer service. Reviewed on: 25th April 2024

No one better!

5
Speedy responses, brilliant customer service, never dealt with a company that cares about customer service as much as this one! Reviewed on: 25th April 2024

Great to deal with, any problems with car they are o...

1
Great to deal with, any problems with car they are only too happy to help...brilliant Reviewed on: 25th April 2024

Was very quick and easy start to finish

5
Was very quick and easy start to finish Reviewed on: 25th April 2024

I have had finance for a motorcycle for 5 months now...

5
I have had finance for a motorcycle for 5 months now with first response finance and it’s been nothing but great Reviewed on: 25th April 2024

We have used First Response Finance for more than 10...

5
We have used First Response Finance for more than 10 years for various financial help and will continue to do so as and when we need finance. They have always been excellent in dealing with our needs and very fast too. Reviewed on: 25th April 2024

easy, honest, fast

5
The agent who secured my finance was helpful, clear and transparent regarding the whole process Reviewed on: 25th April 2024

Top notch finance company

5
My first finance experience I’m over the moon I made the decision of going with first response! Always happy to help. Explain things very clearly and lovely to speak with on the phone. Will definitely be coming back to first response in the future and will always recommend! Reviewed on: 25th April 2024

What a great company..

5
I never had a problem with first response even when I have they've been the first people to contact and they've asked me to explain and they've helped me through all the steps right throughout and solved my problems. So yes, I'd recommend time and time again. Reviewed on: 25th April 2024

I had mistakenly opened a few quotes and was at the...

5
I had mistakenly opened a few quotes and was at the dealership using a wrong one and the lady sorted it immediately for me so no delay on purchasing my new car! Reviewed on: 25th April 2024

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