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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Help and patience

I went through quite a few cars and options and they helped me every step of the way and gave me helpful information and was very patient with me on choosing the right car Reviewed on: 25th April 2024

Very accommodating

Straight forward. Done everything they could to bring my APR down despite the bad credit I had acquired whilst struggling with my mental health a few years prior. Always friendly and understanding on the phone. Reviewed on: 25th April 2024

Great company, very helpful and very polite and know...

Great company, very helpful and very polite and knowledgeable Reviewed on: 25th April 2024

Quick and easy staff very helpful

Quick and easy staff very helpful Reviewed on: 25th April 2024

They were happy to help me find the best deal to sui...

They were happy to help me find the best deal to suit my requirements Reviewed on: 25th April 2024

Nice easy application and nice staff.

Nice easy application and nice staff.ive had car and motorcycle with first response . Reviewed on: 25th April 2024

easy to deal with,very helpful and speedy.

easy to deal with,very helpful and speedy. Reviewed on: 25th April 2024

Nice and smooth the whole way through with lovely st...

Nice and smooth the whole way through with lovely staff members. It’s always refreshing to talk to real people that are nice. Reviewed on: 25th April 2024

Great help

Great help And i had a van in 2 hours very much needed and they did deliver many thanks Stella -Romans cleaning Reviewed on: 25th April 2024

I have got very poor credit but I need to buy a car...

I have got very poor credit but I need to buy a car for my work then here I got response from first response finance and they helped me to get my first car with them. Reviewed on: 25th April 2024

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