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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Hassle free from start to finish.

Hassle free from start to finish. Reviewed on: 25th April 2024

First class!

First class! Always there if you need them!luckily I’ve never needed help as it’s run so smoothly but I know if I did, they are just a phone call away. Reviewed on: 25th April 2024

They listened and helped.

They listened and helped. The guy handling my application went through all information and was very helpful Reviewed on: 25th April 2024

Straightforward application and quick service.

Straightforward application and quick service. Flexible payment terms too which was ideal for our circumstances Reviewed on: 25th April 2024

The whole experience from the onset was easy and gre...

The whole experience from the onset was easy and great transaction if to getting the vehicle I wanted was seamless. Reviewed on: 25th April 2024

After the car I wanted for awhile

When I applied for finance I was excepted with no problem and am happy with my new vehicle Reviewed on: 25th April 2024

Really helpful was anxious about getting credit as I...

Really helpful was anxious about getting credit as I haven’t had much before. Really personal touch was glad to be able to speak with a representative rather than just a generic computer generated response, feel I got a good deal on comparison with other offers where I had not managed to speak with an actual representative meaning I got a good value for money deal considering my circumstances. Also like the east to use website where you can amend your schedule to work out payments etc Reviewed on: 25th April 2024

Great customer service and helped a lot

Great customer service and helped a lot Reviewed on: 25th April 2024

Helpful staff guided us through our application clea...

Helpful staff guided us through our application clearly Reviewed on: 25th April 2024

Brilliant from start to finish

All went through no problems at all Reviewed on: 25th April 2024

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