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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Main company of recommendation

Very helpful customer service everything was taken care of quickly and well Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Christopher! Response date: 30th April 2025

On my second finance agreement with First Response

On my second finance agreement with First Response it's that easy and trouble free. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Sean! Response date: 30th April 2025

Very good, can get it on bad credit, only downside i...

Very good, can get it on bad credit, only downside is maybe the apr but it’s only expected with poor credit agreements Reviewed on: 28th April 2025

Reply from First Response Finance Hi Brandon, Thank you for taking the time to leave a review. Firstly, we’re happy that we could help you with the purchasing of your vehicle. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 30th April 2025

Friendly and helpful

First response have been very helpful when I needed to replace my car, and were very polite abs friendly Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Michelle! Response date: 30th April 2025

I’ve had a few motorbikes through them and always be...

I’ve had a few motorbikes through them and always been a painless experience. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Simon! We hope you're happy with your bike. Response date: 30th April 2025

5 stars very good

Very good company to use and very understanding if there is any problems, when I was in hospital with my son and I missed a payment they were very understanding and helpful Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Susie! Response date: 30th April 2025

Very helpful, straight forward application, explaine...

Very helpful, straight forward application, explained everything in simple terms Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Alan! Response date: 30th April 2025

Very good and professional and good prices

Very good and professional and good prices Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Lauren! Response date: 30th April 2025

Bought my car a dealership I said I was doing financ...

Bought my car a dealership I said I was doing finance he said I’ll sort it for you and these came up apparently cheapest so been with them for a year been no issues Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Toni! Response date: 30th April 2025

great service and easy to deal with

great service and easy to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

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