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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great staff and best company.

Great staff and best company. I get my finance in 1 hour and i drive home Reviewed on: 25th April 2024

Customer experince

I mean there is nothing outstanding i can give an example of, i needed finance for a car i wanted. You gave me it Reviewed on: 25th April 2024

The experience of buying our car with First Response...

The experience of buying our car with First Response has been a breath of fresh air. We have found them to really straightforward to deal with & are very happy with the service they are providing. Reviewed on: 25th April 2024

Easy and efficient help

Easy and efficient help lovely customer advisor and helped me quickly and explained everything. Reviewed on: 25th April 2024

Everything was straightforward and the decision didn...

Everything was straightforward and the decision didn't take long Reviewed on: 25th April 2024

Fast and helpful and polite excellent service

Fast and helpful and polite excellent service Reviewed on: 25th April 2024

Exceptional service and good communication

Exceptional service and good communication Reviewed on: 25th April 2024

Great experience from beginning and no problems thro...

Great experience from beginning and no problems throughout Reviewed on: 25th April 2024

Excellent customer service

From start to finish was easy process to complete online and any issues dealt with promptly by telephone Reviewed on: 25th April 2024

Excellent service would recommend

Excellent service would recommend Reviewed on: 25th April 2024

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