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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Help where help was needed, clear information, and v...

Help where help was needed, clear information, and very pleasant people to deal with Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Charles! Response date: 30th April 2025

Very helpful in helping us find a garage for car we...

Very helpful in helping us find a garage for car we wanted when garage we originally went to couldn’t find what we wanted. They was happy to help and polite checked up on the progress throughout as well Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Leanne! Response date: 30th April 2025

Excellent, good service and happy to help staff

Excellent, good service and happy to help staff Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Tom! Response date: 30th April 2025

Love the customer service also get the paperwork sor...

Love the customer service also get the paperwork sorted fast Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Daniel! Response date: 30th April 2025

Really helpful, went above and beyond.

Really helpful, went above and beyond. Excellent customer service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 30th April 2025

Best finance company ever

Had 3 cars through first response easy online quotes can choose a payment plan to suit you and when you have to call them. They are always very helpful and professional Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 30th April 2025

I have had a few companies in my life and noon can b...

I have had a few companies in my life and noon can beet First Response. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jack! Response date: 30th April 2025

It was completed very efficiently and understandably

It was completed very efficiently and understandably Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Thy went a step further.

I was struggling with finance to get a car. As I was having problems over Covid. I applied to first response via the car dealer. And got accepted with them. Everything was done swiftly with first response. Another reason I have voted first response so highly. I had a isssue with the car before Christmas 2024. And was either going to not by anything for the kids Christmas. First response gave me a no interest loan. That gets paid at the end of my finance contract. So they helped get the car on the road and I didn’t need to worry too much about Christmas. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Chris! Response date: 30th April 2025

5 star service

Always get good customer service and go above and beyond to help finance the vehicle if your choice been with the company for years wouldn’t change many thanks to all the team Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Alan for the five-star review! Response date: 30th April 2025

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